Making a referral
The Ellern Mede Referral Co-ordination team is happy to speak with health professionals and private individuals, NHS and self-pay clients about enquiries for our comprehensive specialist eating disorder services. We treat children, adolescents and adults.
Families and Patients
We understand that making an enquiry about seeking treatment can be challenging. Evidence shows the earlier a person receives treatment for an eating disorder the better the chance of that treatment being effective. We will treat your enquiry in the strictest confidence. Please let us support you. Call our Referrals Co-ordinator team at 0203 209 7900 who will guide you through the enquiry or referral process.
Ellern Mede’s outstanding care and treatment track record gives you a sound clinical base on which to recommend or refer patients to one of our treatment programmes. NHS and private patients each have dedicated treatment programmes. The central Referrals Co-ordinator team will be happy to guide you through the enquiry or referral process at 0203 209 7900.
The referrals process
After submitting an enquiry you will receive an initial call or email. Where agreed, a clinical assessment by our expert eating disorder consultants will follow. Urgent cases are prioritised for available beds or treatment appointments. We will respond to enquiries within 24 hours. If we accept the referral we will advise on service availability to commence treatment. We aim to provide Outpatient appointments within two weeks. Inpatient services may be subject to a waiting list in which case this is prioritised on the basis of urgency of patient need rather than time.
Ellern Mede serves NHS England with dedicated inpatient beds for children or adolescents at Ellern Mede Ridgeway, as well as any other of our services which NHS bodies may choose to commission. Referrals are subject to funding agreement, clinical assessment, suitable bed or treatment programme availability and the process begins with a specialist referral from the NHS organisation(s) concerned which usually involves a GP, a commissioning specialist professional, a case manager and a funding organisation. NHS Patients or Patient Families are referred via their NHS team.
Private referrals by individuals, GPs or specialists
Ellern Mede has capacity at Ellern Mede Ridgeway, Ellern Mede Barnet, Ellern Mede Harley Street and Ellern Mede Wimpole Street for a variety of treatment programmes for self-paying clients by self-referral or referred by a private GP or specialist. Payment may be through authorised private medical insurance. Subject to availability, immediate access to assessment care and treatment is possible.
How referrals are assessed
Ellern Mede Consultant Psychiatrists review the referral information received through the Referrals Team. A call or assessment appointment is then scheduled with the patient and where appropriate, their family, carer or partner. At the assessment meeting, patients and their families can consider a variety of treatment programmes. Upon admission and during the treatment programme or hospital stay, the Care Plan is regularly reviewed. Inpatient care plans are reviewed in terms of the Care Programme Approach. Inpatients’ care is discussed weekly through MDT meetings where patient, family, school and case management feedback is reviewed.
“Ellern Mede’s leading expertise in eating disorders treatment is available faster because we have both NHS and Private patient beds. It is never too early to seek treatment and fast action is the best predictor of positive health outcomes. An assessment is only a call away so please call our enquiry team on 0203 209 7900.”Dr Hind Al-Khairulla, Clinical Director
Children and Adolescent inpatient and outpatient admissions
On admission to whichever treatment programme or ward is considered suitable, each young person is given a medical and psychiatric assessment. Newly admitted inpatients receive close observation to support them settling in. Care Plans are assessed weekly by the full multidisciplinary team and reports given to parents / funders / commissioners.
We offer a short-term admission focusing on ‘symptom interruption’ for adult patients with eating disorders as part of a comprehensive treatment programme that is flexible but defined and structured with elements of day service or outpatient treatment as suits the individual. At the outset of treatment and throughout the programme regular review is made of medical, psychological and psychiatric progress.
Admitting families to family-therapy based interventions
Where the family-therapy based treatment programme has been accepted, the family and the patient concerned are required to commit time to a flexible but defined and structured appointment schedule as agreed around their other commitments. This will usually require at least some time off work or re-scheduling of usual routines.