Making a referral
Ellern Mede is an independent provider as well as an NHS Qualified Provider contracted by NHS England. Our inpatient services accept both NHS and Self-Pay or Insurance-funded patients through two separate referral streams. For publically funded services we work in partnership with the NHS, CCGs and Local Authorities (NHS referrals). For Outpatients and Private Inpatients, contact our Private Referrals team. Please note that NHS patient can not self-refer to our service.
Private services for families and patients
By Private Services we mean self-funded or insurance funded. Evidence shows the earlier a person receives treatment for an eating disorder the better the chance of that treatment being effective. We will treat your enquiry in the strictest confidence. Please let us support you by calling 020 3209 7900 Option 4 or # 227. You can also call mobile: 07377 747 908 You can also email [email protected] or [email protected]
NHS Trust bed managers, commissioners and other NHS or public funded referrers
Aanika Patel is our NHS Referrals and Admissions Coordinator who receives and manages all NHS or other government-funded referrals. Aanika can be contacted on 020 3209 7900.Option 3 or # 223 from 10.00am weekdays. You can email [email protected] Please note that there is always a waiting list due to demand and that priority is set by working closely with our NHS commissioners.
The private referrals process
Following an enquiry, either by phone or via the website, we will contact you to discuss your options further. We will ask you for patient details and medical history as this is relevant to knowing if we are the best service to help you. Risk assessment is part of the initial enquiry process and we require a letter be provided by a specialist AND/OR a GP. Following triage through this process, we will send you Terms and Conditions and ensure that funding is in place. Initial Therapeutic Assessment is by one of our Consultant Psychiatrists. After that, a proposed care plan and programme of inpatient or outpatient treatment will be discussed.
NHS or public funded referrals
Ellern Mede offers eating disorder services to children and young people who are referred by NHS England, Trusts and Clinical Commissioning Groups across the UK. We also offer services to public funded health bodies in Scotland, Wales and Ireland as well as the Channel Islands. Admissions are subject to funding agreement, clinical assessment and suitable bed or treatment programme availability. The process begins with a specialist referral from the NHS or other public funded body.
Admission and Treatment
Potential admissions are reviewed by the Senior Management Team, where bed availability and patient group is discussed. We have a waiting list which is based on clinical need and acuity, rather than on a first come, first served basis.
“Ellern Mede’s leading expertise in eating disorders treatment is available to private patients at an early stage of the eating disorder. It is never ‘too early’ to seek private treatment and fast action is the best predictor of positive health outcomes. Advice is only a call away so please call our private patient co-ordinator on 020 3209 7900 # 227.”