What people say about
Ellern Mede

Hundreds of young people have been successful in overcoming an eating disorder with the support of Ellern Mede care and treatment since the service began in 2000. Most people we treat tell us they learned insight, coping strategies and improved their quality of life following our medical, nutritional, psychiatric and psychological therapies. Parents, Case Managers and Referrers report high levels of satisfaction.

Please click here to email your feedback.



Thank you Ellern Mede for all of the communication about patient progress. We don’t often get this from inpatient units and it really does make a difference to the local team having regular updates.

Case Manager


It has been seven months since I was discharged. I called to speak to Dr Hind Al-Khairulla my consultant psychiatrist because I want everyone at Ellern Mede to know that I am happy, I believe in myself and my future and I have to thank you all for my recovery. I am close to finishing my first year at College.



We wanted to write to tell you all that our daughter has maintained weight since her discharge and has also recently been discharged by the local CAMHS team. She is positive and settled. Thank you for all your help and support during her stay at Ellern Mede.



Thank you for all the effort you put in to making all our meals and snacks just right. I know it can’t be easy cooking for patients with an eating disorder but you do a great job. Your meals are delicious. When I am discharged I think I will miss your tasty lunches. I know some people complain about the variety on the snack list but I think you offer tons of options already. Although the patients may not say it much, we do talk and we do appreciate what you do.



First of all, I wish to thank you once again, for your role in getting my daughter into Ellern Mede and for the excellent ‘service’ the unit has provided for her so far. Above all, I have been impressed by how fluid communication has been with me as a parent (compared with past experience of hospitals in Chile!) and how the different sections of the unit are striving to work together from their different areas – not an easy task I am sure, when there are so many staff involved.

Parent March 2018


“I am taking the opportunity of being on holiday to let you know that our daughter’s progress continues. She has now successfully finished her second year of medical school, has a normal BMI and tells us that she no longer gets anorexic thoughts. She also relates to the family again in a friendly, open, positive way.”

“She is very happy and has many close friends.”

“So, many, many thanks to [Dr Hind and the team] for all the help and encouragement that you gave to our family when we needed it. You are often in our thoughts!”

Family, 2018

Case Studies

Reconstruction of a patient’s story in their own words

Discover hope from someone who has recovered following inpatient care with Ellern Mede.

Reconstruction of a patient’s story in their own words

Discover hope from someone who has recovered following inpatient care with Ellern Mede.




I was 11 years old when my family and doctors became aware that I was desperately ill with an eating disorder.



I was 16, and it was just before Christmas 2013 when I had to come to inpatient care at Ellern Mede in London.

eating disorder training

A-stars from our school

I was so happy when I got these results!! But I'm sure I wouldn't have been able to get these results if it wasn't for Ellern Mede School.


Adult patient story

"This programme isn't like the other places I've been to. Here I feel like person more than a patient."

A parent’s thanks

Severe and enduring eating disorders present a huge challenge for all involved, but there is always hope and progress does result from treatment, as this comment shows from a family currently being helped by Ellern Mede.

NHS referrals

Ellern Mede has provided specialist Tier 4 eating disorder services to the NHS since 2000. We respond to referrals within 24 hours.

Private referrals

Call now for immediate access to Ellern Mede specialist private eating disorder services. Accepted referrals begin treatment within two weeks or faster in emergencies.